Hello. I am Zoe Kenworthy and I have more than 20 years sales, letting, marketing and property management experience. Wardsmith & co (formerly Patrick Oliver, Herts & Essex) was formed in 2018, in order to deliver a premium locally focused estate agency business with a high level of customer service.
I wanted to create an agency that was different with an ethos to get to know our clients as individuals and to understand their needs, priorities and expectations when selling and letting their homes.
Wardsmith & co is a truly Modern Estate Agent, based online with traditional values, that puts customer service at the very heart of the business. Moreover, we cover Bishop's Stortford and the surrounding area (15 mile radius), in order to ensure we are knowledgeable about the area that we live, sell and let properties in.
Estate Agency has changed dramatically over the last decade, and we recognise and applaud the fact that there's now more consumer choice than ever before, when you decide to sell your home. However, your home is probably your biggest financial and personal asset, and therefore it should be treated with the greatest care and responsibility.
"For me they are filling the growing gap between conventional Estate agents and DIY with a modern agent, personable and happy to go the extra mile. An inspiration and an example to the rest.” Mr Adams, Vendor, CM23
As a business, we are at the forefront of innovations in property marketing and use the latest tools and technology to sell and let your home. We also believe in old fashioned values: honest and open communication, and a commitment to seeing the process through to a satisfactory conclusion.
In our view, your Estate Agent should be your trusted adviser, in much the same way as your relationship with your lawyer, doctor or accountant. Estate Agency is above all a service industry and we haven't forgotten that, which is why I am proud to say that our clients reviews demonstrate how much they value having our personalised approach and professional advice on hand 24-7.
" We were on the market for 4 months and ready to give up when we watched a video on youtube regarding their home staging and we thought we would give it a go. From the initial visit from Zoe, to the photos, viewings and even up to point of exchange, Zoe was communicating constantly and advising us when we needed anything answered. We cannot thank her enough for her support and making the selling process that bit less stressful." David R, Vendor, CM23
We are a truly independent agency with expert local knowledge and an extensive local network with access to national and international too. Unlike the big corporates, we are not driven by volume sales - by having a small portfolio of properties we can give our sellers the time, care and attention they deserve. Our aim is to establish a long term relationship with our clients, so we take the time to get to know them and guide them through the selling and letting process from beginning to end and beyond.
We tailor ourselves to meet our client's needs in order to deliver an outstanding and personalised service everytime.